Frequently Asked Questions
Everything you need to know about GradIntel
How long does it take?
The entire process takes about 20 minutes: upload your resume (1 min), answer 3 foundational questions (2 mins), complete experience deep-dive (8 mins), personality assessment (5 mins), and program preferences (4 mins). Your reports generate in 8-10 minutes while you wait.
How is this different from just using ChatGPT?
ChatGPT gives you generic advice because it doesn't understand admissions strategy. We use specialized prompts trained on 2,300+ successful applications, with GPT-5 for deep narrative analysis and Claude 3.5 Sonnet for competitive positioning. Our system identifies specific gaps, matches you to program archetypes, and generates tailored interview questions—not possible with generic ChatGPT.
What's the difference between Dashboard and Narrative reports?
The Dashboard Report (powered by Claude) gives you visual insights: radar charts of your personality, program fit scores, strengths/gaps matrix, and interview Q&As. Perfect for quick strategic decisions. The Narrative Report (powered by GPT-5) is a 3,000+ word written analysis connecting your experiences to your goals—ideal for deep reflection and essay writing. Most users need both.
How accurate is the AI analysis?
Our dual-AI system combines GPT-5's reasoning depth with Claude 3.5 Sonnet's analytical precision. Both models are prompted with frameworks from actual admissions data and 2,300+ successful applications. Accuracy depends on the quality of your inputs—detailed resume and thoughtful questionnaire responses yield better insights. We recommend treating the analysis as a strategic advisor, not gospel.
Can I get a refund?
Yes. For the $19 single report plan, we offer a 48-hour satisfaction guarantee. For monthly subscriptions, you can request a full refund within 7 days of your first charge. For yearly plans, prorated refunds are available within 14 days. Contact us at hello@gradintel-edu.com to request a refund, and we'll process it within 5-7 business days.
Who is this for?
Anyone applying to master's programs worldwide—whether you're a recent graduate, career switcher, or experienced professional. Most useful for applicants who want strategic clarity on their competitive positioning, need help identifying their best-fit programs, or want to articulate their story more effectively in essays and interviews.
Can I edit or regenerate the reports?
Reports are downloadable as PDF, which you can edit in any document editor (Word, Google Docs, etc.). Currently, you cannot regenerate specific sections in-app, but you can generate a new report if your profile changes significantly (e.g., after gaining new experience or refining your goals).
What programs and countries do you cover?
All master's programs globally: MBA, MS, MFin, MSBA, MEM, MIM, MA, MPP, and more. Our analysis covers programs in the US, UK, Canada, Europe (France, Spain, Germany, Netherlands, Switzerland), Singapore, Hong Kong, and Australia. The AI understands regional differences in admissions criteria.
Still have questions?
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